The Westin Cleveland Downtown Hotel, Cleveland ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

777 Saint Clair Ave Ne, Cleveland, Ohio, United States of America, 44114

The Westin Cleveland Downtown is known for its art-focused atmosphere and proximity to significant cultural landmarks. With over 20,000 square feet of meeting space, it is a prime venue for events. Located near the Huntington Convention Center and various entertainment options, it caters to both leisure and business travelers. Additionally, its commitment to sustainability includes a restaurant that features fresh, local, and organic ingredients.

Location

Strategically located in Downtown Cleveland, the hotel is just a short walk from major attractions such as the Rock and Roll Hall of Fame and Progressive Field. It is easily accessible, with on-site parking options and proximity to public transit. Guests can reach the Galleria at Erieview and other key sites within minutes. The hotel's central locale ensures easy access to Cleveland's vibrant entertainment and dining scene.

Rooms

Each of the 484 air-conditioned rooms offers stunning views of Lake Erie through floor-to-ceiling windows. Rooms are equipped with essential amenities including flat-screen cable TVs, refrigerators, and microwaves. The hotel's design reflects a blend of industrial and organic styles, creating a contemporary atmosphere. Guests can also enjoy the benefits of the Westin Heavenly® Bed for added comfort.

Eat & Drink

The hotel's on-site restaurant, Urban Farmer, specializes in locally sourced, organic cuisine, offering cooked-to-order breakfasts and themed dinner options. The bar at the steakhouse complements the dining experience, making it a popular choice for guests. Starbucks is also available on-site, providing a convenient coffee option throughout the day. For event catering, the hotel features kosher menu options tailored to guest preferences.

Leisure & Business

The hotel boasts a 24-hour WestinWORKOUT® Fitness Studio, complete with a Peloton bike, ensuring guests can maintain fitness during their stay. Business travelers benefit from premium A/V services and meeting rooms with views of Lake Erie. Additional amenities include complimentary Wi-Fi, laundry services, and valet parking options. The event spaces are versatile, accommodating weddings and corporate meetings alike.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

3 persons

33 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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King Suite

Max:

4 persons

76 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Standard King Room Mobility or hearing accessible

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Cleveland2000 ft

Airports

Burke Lakefront (BKL) 1.4 mi

Cleveland Hopkins International (CLE) 14.0 mi

Metro stations

Tower City-Public Square2700 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Shower!

The roll-in shower was fantastic, providing a spacious and comfortable experience that made my stay even more enjoyable.view full review

Stress-Free Parking

The valet service was quick and seamless, allowing me to focus on enjoying my time without the hassle of finding a parking spot.view full review

Accessible Convenience

The accessible features throughout the hotel were thoughtfully designed, making navigation easy and stress-free.view full review

Inviting Lobby

The lobby was not only beautiful but also a welcoming space that made me feel right at home as soon as I walked in.view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Cycling
Golf course

Services

Valet parking
Pet amenities available
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

777 Saint Clair Ave Ne, Cleveland, Ohio, United States of America, 44114

Map view

777 Saint Clair Ave Ne, Cleveland, Ohio, United States of America, 44114

City landmarks

Museums

Rock & Roll Hall of Fame

2600 ft

1089 E 9th St North Coast Harbor

USS Cod Submarine Memorial

2700 ft

1 Center Ct

Quicken Loans Arena

3000 ft

Stadiums

Progressive Field

4800 ft

Market

West Side Market

1.5 mi

Cleveland

Hope Memorial Bridge

1.0 mi

Museums

Great Lakes Science Center

3300 ft

100 Alfred Lerner Way

FirstEnergy Stadium

3700 ft

Mall

Tower City Center

2900 ft

Aquarium

Greater Cleveland Aquarium

1.5 mi

Cleveland

Detroit-Superior Bridge

4700 ft

Cleveland

Warehouse District

2700 ft

Store

Heinen's of Downtown Cleveland

2300 ft

Casinos

JACK Cleveland Casino

2800 ft

1 Center Ct

Rocket Mortgage FieldHouse

2700 ft

Museums

International Women's Air & Space Museum

2900 ft

50 Public Sq Downtown

Terminal Tower

2100 ft

1001 E 9th St North Coast Harbor Park

Steamship William G. Mather

2500 ft

Nearby

Mall

The Arcade Cleveland

1900 ft

Events

Cleveland Convention Center

1500 ft

Mall

Cleveland Public Square

2000 ft

Monuments and Landmarks

Soldiers' and Sailors' Monument

1700 ft

Long Beach

East 4th Street

1700 ft

East 9th Street and Lakeside Avenue

Free Stamp

2900 ft

1455 E 6th St

Federal Reserve Bank of Cleveland

800 ft

Church

The Cathedral of Saint John the Evangelist

900 ft

Church

Old Stone Church

1600 ft

Shopping Area

Galleria at Erieview

600 ft

Libraries

Cleveland Public Library

1000 ft

Parks

Cleveland Mall

2400 ft

Restaurants

Winking Lizard

700 ft

1301 E 9th St

Winks Bar and Grille

700 ft

1301 E 9th St The Galleria

Sausalito on Ninth

600 ft

1360 E 9th St Suite 125

1890 Restaurant & Lounge

1200 ft

420 Superior Ave E

Bar 32

1700 ft

100 Lakeside Ave E Floor 32

Murano Modern Italian Cuisine and Social Wine Bar

1600 ft

1852 E 6th St

Phoenix Cafe

1500 ft

1700 E 9th St

The Burnham Restaurant

1800 ft

100 Lakeside Ave E

Stadium 3 Bar & Grille

2200 ft

1111 Lakeside Ave E

Starbucks

2200 ft

1111 Lakeside Ave E

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

spacious rooms

refrigerator available

noisy location

underwhelming dining

7.2/10

Very good

Rooms

8.3

Location

7.3

Service

8.3

Dining

5.7

4/5 based on 1343 review

#16 of 40 hotels in Cleveland based on Tripadvisor

John

United States of America, May 2024

8.2/10

My stay at the hotel was really pleasant overall. The rooms were surprisingly large and comfortable, offering a beautiful view. The service was top-notch with friendly staff going above and beyond to assist. The location was great for exploring downtown attractions, although there were some concerns about safety at times. The dining experience was the only downside, being a bit pricey. However, the facilities were convenient and well-kept.

Rooms

9.0

I was impressed by the spacious, clean, and comfortable room with a king-size bed, a large banquette-type couch, and a desk.

Service

9.0

The service was exceptional, from the valet manager and front desk to the lovely staff at the club lounge and Starbucks within the hotel.

Location

8.0

The hotel's location was ideal for exploring downtown and visiting family in Cleveland. However, there were some concerns about safety due to beggars and transients in the area.

Dining

7.0

The only drawback was the pricey dining options at the restaurant, which was a bit of a letdown from an otherwise fantastic stay.

Facilities

8.0

The facilities were convenient and well-maintained, offering everything needed for a comfortable stay.

Clifford

United States of America, January 2024

6.0/10

I had a mixed experience at the hotel. The rooms were spacious and well-equipped, which was great for someone with allergies, but the evening offerings were lacking. The service improved magically after a talk with the manager, although there were some mishaps with valet services. The location, despite being next to the elevators, had drawbacks with cleanliness and safety concerns. The dining in Cleveland was a miss, and the facilities were average.

Rooms

8.0

The rooms were spacious and well-equipped, perfect for someone with allergies. I appreciated having a refrigerator for storing leftovers and breakfast foods.

Service

7.0

The service improved magically after a talk with the manager. Despite some mishaps with valet services, the staff, from the valet to the housecleaners, were quite accommodating.

Location

5.0

The location, despite its drawbacks, was manageable. Being next to the elevators was noisy, and the area had cleanliness and safety concerns.

Dining

5.0

The dining experience in Cleveland was underwhelming. From check-in to the restaurant for breakfast, there were missed opportunities for improvement.

Facilities

6.0

The facilities were average, without any standout features. However, pet amenities were available, which was a nice touch.

spacious rooms

noisy location

Charles

United States of America, December 2023

7.8/10

My stay at the hotel was quite comfortable and pleasant. The rooms were nice, clean, and cozy, providing a good night's rest. However, the parking fees were quite steep, and there were some minor maintenance issues like dripping taps and sticking door latches. The hotel is conveniently located in Cleveland for a conference.

Rooms

8.0

The rooms were nice, clean, and comfortable, offering a cozy stay.

Service

9.0

The service was very courteous and professional, making me feel welcomed and well taken care of.

Location

9.0

The location was ideal for my conference in Cleveland, with easy access to downtown attractions and public transportation.

Dining

6.0

The dining options were average, and it would have been nice to have some complimentary offerings.